The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Last Updated: 05.11.2024
Thank you for choosing ExtraLargeWallArtz for your wall art needs. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you make a purchase, contact us, or otherwise interact with our shop on Etsy.
1. Information We Collect
When you place an order with ExtraLargeWallArtz, we collect specific personal information to fulfill your order. This includes:
Your name,
Email address,
Postal address,
Payment information, and
Details of the product that you’re ordering.
We may also collect additional personal information if you contact us directly.
2. Why We Need Your Information and How We Use It
We rely on several legal bases to collect, use, and share your information, including:
To fulfill your order and provide customer support,
To comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law,
To improve our shop’s performance, including analyzing sales patterns and customer feedback,
With your consent, which you can revoke at any time by contacting us.
3. Information Sharing and Disclosure
We respect your privacy and will not sell or disclose your information to third parties without your consent, except for the following circumstances:
Etsy: We share information with Etsy as necessary to provide our services and comply with Etsy's Seller Policy and Terms of Use.
Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with Laws: We may collect, use, retain, and share your information if we believe it is necessary to respond to legal processes or enforceable governmental requests.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain information as required by law.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights regarding your personal information. While some of these rights apply generally, certain rights apply only in specific cases. These rights include:
Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us.
Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information.
Object: You can object to processing some of your information based on our legitimate interests and receiving marketing messages from us after providing your consent.
If you would like to exercise any of these rights, please contact us at ads.bigcanvas@gmail.com.
6. How to Contact Us
For purposes of EU data protection law, ExtraLargeWallArtz is the data controller of your personal information. If you have any questions or concerns, please reach out to us:
Email: ads.bigcanvas@gmail.com
7. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as needed. We will notify you of any significant changes by updating the policy date above. Please check back periodically for any updates.
- We offer a range of sizes, from small to large, to suit your needs. Please check the product descriptions for specific size options.
- Custom sizing is possible, contact me through Etsy conversation to discuss what you are looking for.
- Order processing & fulfillment typically takes 1-2 business days. Once shipped, delivery times may vary depending on your location. You will receive a confirmation email with tracking information once your order is on its way.
- We use Natural Cotton Canvas, archival-grade inks and a sturdy pinewood framework to ensure the longevity and vibrancy of our prints.
- We want you to be completely satisfied with your purchase. Please refer to our Returns and Exchanges policy for detailed information on how to proceed.
- Yes, we offer international shipping to most countries. Additional shipping fees may apply. Please check our Shipping Policy for more details.
- To maintain the quality of your canvas print, avoid direct sunlight and excessive moisture. Use a soft, dry cloth to gently remove any dust if needed.
- If you need to cancel or make changes to your order, please reach out to us as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order is already in production.
- Certainly! We offer the option for custom image prints.
- If you have a special image you would like to have as a canvas print, please contact us directly with the details. Our team will be happy to assist you with the process and provide you with further instructions on how to proceed with your custom order. We look forward to helping you create a one-of-a-kind canvas print that perfectly reflects your vision.
- We strive to display our canvas prints as accurately as possible on our Etsy shop. However, please note that colors may vary slightly due to differences in monitor settings and calibration. Rest assured, we make every effort to ensure that the final printed product represents the artwork as closely as possible.
- Yes, we offer wholesale pricing and discounts for bulk orders. If you are interested in placing a wholesale or bulk order, please reach out to us with the details, including the desired quantity and specific products. We will be happy to provide you with more information and assist you further.
Last Updated: 05.11.2024
At ExtraLargeWallArtz, we strive to ensure that you are completely satisfied with your purchase. However, if for any reason you wish to withdraw from the purchase, you have the right to do so under the following conditions.
1. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days of receiving the item(s) without giving any reason. This period starts from the day you, or a third party indicated by you (other than the carrier), takes possession of the item(s).
2. How to Exercise the Right of Withdrawal
To exercise your right of withdrawal, please inform us by sending a clear statement via Etsy messaging or by email to [Your Contact Email Address]. Include the following information in your message:
Your full name and order number
The items you wish to return
The date you received the items
Once we receive your request, we will provide instructions on how to proceed with the return.
3. Return Conditions
Return Shipping: You are responsible for the return shipping costs.
Condition of Goods: Items must be returned in their original condition and packaging. We reserve the right to withhold a portion of the refund if the returned items are damaged, missing parts, or show signs of wear beyond handling.
Exceptions: Some items are exempt from the right of withdrawal, including custom or personalized products, items made to order, and any items that cannot be returned for hygiene or health reasons if unsealed after delivery.
4. Refund Process
Once we receive the returned item(s), we will inspect them and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 14 days of receiving the returned item(s).
Please note: Any original shipping costs are non-refundable.
5. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to:
Custom or Personalized Orders: Items that are specifically customized or personalized at your request cannot be returned or refunded.
Digital Downloads: Digital products are not eligible for returns once downloaded.
Products Damaged by Customer: If items are damaged, used, or otherwise not in resalable condition, they will not be eligible for a full refund.
6. Contact Information
If you have any questions regarding your right of withdrawal, please contact us at:
Email: ads.bigcanvas@gmail.com
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr